Thoughts on video and audio conferencing

In reply to an entry by Brian

“A long time ago it dawned on me that a computer needs a ringer like a telephone – completely seperate from the speakers, so you can use it for stuff like netmeeting and skype, knowing that it will actually make a phone-like noise on the other end of the line.”

“I guess the computer speaker could be used? I don’t know if it’s loud enough.”

I used video conferencing every day for 2 years for talking with Rikke (from Scotland to Denmark), and it soon occurred to me that the computer will never be, at least not in the current form, used for phoning by the average person. Or even by most geeks for that matter!

The ‘videophone’ has essentially been here for a long time, but nobody wants to sit down in front of a computer to use it. (Essentially it can be argued that you don’t want to sit down in front of a computer to browse the web, you just don’t know it yet…)

The alternatives are of course getting easier and better, AOL Instant Messenger">AIM and now also MSN Messenger have fairly good and easy to use video and audio features. But they still require substantial ‘training’ in comparison with a phone.

So really applying a ‘ringer’ to your computer to give in the same functionality as a phone is a bit backwards thinking. Rather the computer should be brought to fullfill the same function as a phone on the same terms as the phone. Partially doable with a laptop, but even that is still just a substitute.

For it to ever work properly you need a computer-phone which utilizes the Internet as if it was the phonegrid. It shouldn’t require any maintenance, but merely work at any given time. Pick up the phone and ‘dial Michael’ and shazaam. No more “Are you online? Is you webcam plugged in? I can’t hear you, can you hear me?! Sound is choppy, let’s try lowering the sound quality, say 4Hz?”. In my opinion it just isn’t a medium worth pursuing as anything other than a testbed for a proper hardware solution.

One can only hope that the ‘conferencing’ front has gained momentum with AIM, MSN Messenger and iChat on the move. Personally I’m still flabbergasted that this hasn’t been properly implemented in full yet. It’s at least 5 years late! And we’re still waiting for the first real step, a communications standard. Right now we’re merely heading into yet another, merely small-scale, browser-war.

Update: Slightly related and somewhat interesting story about the broadcasting of video using iChat.

3 Responses to “Thoughts on video and audio conferencing”


  • The ringer was just for people like me.
    What I think is needed is a handset, that connects with wifi to your wireless LAN. Easy configuration, and then it works.
    This would make it so much more usable than it is currently, for normal people.

    But for nerds like me, I would rather have a handset that works with my computer, allowing me to do admin tasks from the computer, autorecord my conversations, etc, but still a wireless handset I can talk into and which has a ringer.

    But that is a much more radical solution. For me the ringer would be a good idea, since I never have my speakers on.

    What could also be argued is that a different culture of computer use is needed. One where computers are always on, programs like skype always running and a ringer always installed.

  • Really what the whole communications market as such needs is a revolution. I mean seriously… paying pr. minute?! Makes no sense.

    It makes no sense because the technology is present which allows anyone to conduct voice communication across the Internet at flatrate prices. However it can easily sustain itself because it isn’t a viable choice for most people.

    A communications standard that would allow all the different apps to speak together would go make serious changes I think, in the way people use these apps. They won’t replace the phone, but they can at least for the time being then make it easier for people to use it as an alternative when speaking long-distance or for long periods of time.

    But we all know how this goes, it’ll be at least 4 years before we see any such standard implemented. Man business sucks ass.

    Open Source… Seems like the better alternative all the time.

  • BTW, I’ll bet anyone that if anything along these lines ever actually gets made in a workable solution, whether or not it’s successful, it’ll be by Apple.

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